These terms set out how your 7ii77 account works — what we provide, what you agree to when you register, and how transactions through bKash or Rocket are handled. Access and eligibility depend on your local law and the eligible regions we serve.
Account registration rules
Wallet & transaction terms
bKash and Rocket conditions
Content access scope
POLICY POSTURE
How These Terms Apply to Your Account
By completing registration on 7ii77, you confirm that you have read and accepted these terms in full. They apply to every part of your account — game activity, wallet deposits and withdrawals, and any communication with our support team. When you use bKash or Rocket to add funds to your account wallet, the transaction is also subject to the terms of those payment services, which are separate from ours. We do not override the rules of your payment provider. If a conflict arises between our terms and a payment provider's terms regarding a transaction, the payment provider's terms govern that specific transaction step. We may update these terms from time to time. When we do, we post the revised version here with the effective date. Continued use of your account after the updated terms are posted means you accept the changes. If you do not accept a change, the correct step is to stop using the account and contact support to close it. Availability of our services depends on your local law and eligible regions. We do not represent that account access is permitted everywhere. Review your local regulations before registering.
bKash wallet deposits
Rocket transfers
Account wallet balance
Transaction records
TERMS COVERAGE MAP
What Falls Inside and Outside This Policy
These terms define the boundaries of what we govern directly and what sits outside our policy scope. Knowing the difference helps you direct questions to the right place — whether that is your 7ii77 account, your bKash or Rocket app, or a third-party content provider.
Account Access
Creating, verifying and suspending your 7ii77 account falls fully within these terms. Login credentials, session rules and account-level restrictions are all governed here. If access is restricted in your region, these terms explain the basis for that restriction.
Wallet Transactions
Deposits and withdrawals you initiate through bKash or Rocket are covered by these terms up to the point they leave or enter our platform wallet. The transfer leg handled by your payment provider follows that provider's own rules.
Site Content
Game content supplied by studios such as Habanero, CQ9 or PG Soft is made available through our lobby but is subject to each studio's own licensing conditions. We make that content accessible; we do not own the game software itself.
Third-Party Services
Links, integrations or services that direct you away from 7ii77 — including external payment apps and identity verification services — are not governed by these terms. We are not responsible for the policies or conduct of those third parties.
YOUR ACCOUNT RIGHTS
Practical Actions Available Under These Terms
These terms are not just obligations — they also confirm specific things you can do with your account. You have the right to review a full record of your transaction history directly from the account wallet section. If any detail on your account profile is incorrect — such as a registered phone number linked to your bKash or Rocket wallet — you can request a correction by contacting support with the relevant evidence. You can raise a question about how any clause in these terms applies to your specific situation; we will respond through the support route you used to contact us. If you believe a transaction was processed incorrectly, the terms set out the process for disputing it: submit the details through the account support channel and we will check the transaction log on our side. None of these rights require you to take legal action first. Start with the account or support route, and we will work through it with you.
Review Transaction Records
Your full deposit and withdrawal history is visible in the wallet section of your account. The records there are the authoritative log we hold on our side.
Correct Account Details
If your registered contact details or linked wallet information is wrong, contact support with proof of the correct detail and we will update the record.
Raise a Policy Question
Any clause in these terms that is unclear to you can be queried directly. Send the specific question through our support contact and we will give you a plain answer.
Dispute a Transaction
If a deposit or withdrawal does not match your records, submit the transaction reference through account support. We check the platform log and respond through the same channel.
REACH US DIRECTLY
Contact Paths for Terms & Policy Questions
If these terms raise a question you cannot answer from this page alone, here are the routes we publish for reaching us. Use the channel that suits how you are working — on mobile or at a desk. We respond through the same channel you used, so keep that conversation open.
Live Chat
Open the chat widget from any page on the site while you are signed in. Describe the terms clause or account issue directly and our team will respond in the same session.
Account Support Form
Use the support form in your account settings to submit a written query about these terms. Include your account reference and the relevant clause for a faster response.
Email Contact
Send a detailed query to the support email address listed in the contact section of your account area. Attach any relevant transaction references or screenshots from your wallet history.
HOW WE HANDLE THIS
Data, Security and Policy Administration
We keep account records, transaction logs and contact history as described in our separate privacy notice. These terms work alongside that notice to give you a complete picture of how your information is stored and used within the platform.
Account Security
Your account credentials are your responsibility to keep private. If you suspect unauthorised access, use the account settings page to change your password immediately and then contact us through live chat to flag the situation.
Data Retention
We retain transaction and account records for the period required by applicable regulations in the regions we operate. You can request a summary of the data we hold on your account by contacting support in writing.
Cookie Use
We use functional cookies to keep your session active and to remember account preferences. Analytical cookies help us understand how the platform is used. You can review and adjust cookie settings from the preferences link in the site footer.
Policy Change Requests
If you want to request a change to how we hold or process your information, submit that request in writing through the account support form. We will acknowledge the request and advise on what changes are possible under these terms.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about our terms. If your question is not here, the account support form is the right place to ask it directly.
Do these terms apply differently if I deposit using bKash versus Rocket?
Our terms apply equally regardless of which local wallet you use. Both bKash and Rocket deposits go into the same account wallet and are governed by the same transaction rules on our side. The payment provider's own terms govern the transfer leg within their app.
What happens to my account if these terms are updated?
We post the revised terms here with an updated effective date. If you continue using your account after that date, that counts as acceptance. If you do not agree with the update, contact support to discuss closing the account before the change takes effect.
Can I use my account from any region in Bangladesh?
Access depends on your local law and the eligible regions we serve at any given time. We do not guarantee account availability everywhere. Check the eligibility notice shown during registration or contact support if you are unsure about your specific location.
How do I get a copy of my transaction history for my own records?
Your full transaction log is visible inside the wallet section of your signed-in account. You can view each deposit and withdrawal entry there. If you need a written record for another purpose, contact support through the account form and request an export.
Who do I contact if a term in this policy is unclear to me?
Send the specific question — including the clause you are asking about — through the live chat or account support form. We will reply in plain language through the same channel. There is no formal process required; a direct support message is enough to start.
Are the game studios like Habanero or PG Soft bound by these terms?
The studios — including Habanero, CQ9 and PG Soft — supply game content to our lobby but operate under their own licensing conditions. Our terms govern your account and your use of the platform; the studio's own rules govern the game software itself. Both sets of terms apply in their respective scope.