Skip to content
7ii77 Mobile / Sports
YOUR DATA MATTERS

7ii77 Privacy Policy: How We Handle Your Information

7ii77 collects and uses only the data needed to run your account, process wallet activity through bKash or Rocket, and keep your sessions secure. This policy sets out exactly what we collect, why we hold it, and the choices available to you — access depends on your local law and eligible regions.

  • Account data kept minimal
  • bKash and Rocket wallet context
  • Your rights clearly stated
  • No third-party sale of personal data
POLICY POSTURE

What Data We Collect and Why We Hold It

When you open an account with us, we collect the registration details you provide — name, email address, and the mobile number linked to your wallet. If you deposit via bKash or Rocket, the transaction reference and wallet identifier are recorded as part of your account ledger; we do not store full wallet credentials or PIN data. We also collect standard technical data: device type, browser version, session timestamps and pages visited. This helps us keep the platform running correctly on mobile, where most accounts in Bangladesh are accessed. We hold this data for as long as your account is active and for the period required by applicable financial record-keeping obligations. If you close your account, we retain only the minimum records needed to comply with those obligations, then delete the rest. We do not sell your personal data to marketing companies. Third parties who assist with platform operation — such as payment routing or fraud screening — receive only the data they need to perform that specific function, and they are bound by confidentiality terms. Availability of our services depends on your local law and eligible regions.

  • bKash transaction reference

  • Rocket wallet identifier

  • Mobile session data

  • Account registration details

POLICY SCOPE

Where This Policy Applies and What It Covers

This policy covers data 7ii77 handles directly through your account and your activity on this site. It does not extend to third-party services you reach through external links, and it does not override local laws that may apply in your region. Understanding the boundary helps you know exactly what this policy addresses and what falls outside it.

  • Account Access

    Data collected when you register, log in or update your account details — including email, mobile number and any identity verification steps shown in your account — falls fully within this policy.

  • Wallet Transactions

    Transaction references generated when you deposit or withdraw via bKash or Rocket are recorded in your account ledger and covered here. We do not store payment credentials beyond the reference number.

  • Site Content and Sessions

    Pages you visit, games you open and session duration are logged as technical data to maintain platform performance. This data is covered by this policy and not shared outside operational necessity.

  • Third-Party Services

    Links or services provided by external parties — including payment processors or game studios — operate under their own privacy terms. Once you leave our platform, this policy no longer applies to data those parties collect.

YOUR ACCOUNT RIGHTS

Practical Choices Available to You Under This Policy

You have several concrete actions available regarding the data we hold on your account. You can request a copy of the personal information linked to your registered account at any time by contacting our support team through the routes listed in the section below. If any detail is incorrect — such as your registered mobile number or email address — you can update it directly from the account settings screen, or ask support to correct it on your behalf. If you believe data we hold about you is being processed in a way that does not align with this policy, you can raise that question through our published support channel. We will review it and respond via the contact method on your account. For requests to delete your account and associated data, the same support route applies — we will confirm what can be removed and what must be retained for record-keeping obligations. None of these rights require you to justify the request; simply contact us clearly and we will act on it.

  • Review Your Records

    Request a summary of the personal data held on your account by contacting support. We will confirm what is stored and provide it in a readable format.

  • Correct Account Details

    Update your registered email or mobile number in account settings directly. For fields you cannot edit yourself, support can make the correction after verifying your identity.

  • Raise a Privacy Question

    If something in this policy is unclear or you believe your data is being handled incorrectly, send your question to our support team. We review every query and respond to the contact on file.

  • Request Account Deletion

    Ask us to close and delete your account through the support channel. We will confirm which records we are required to keep and remove everything else within the applicable period.

CONTACT US DIRECTLY

How to Reach 7ii77 About This Policy

If you have a question about how your data is used, want to exercise a right described in this policy, or need to update information on your account, use one of the contact routes below. We respond to the registered contact method on your account. Please include your registered email address or mobile number so we can locate your record.

  • Account Support Chat

    Open the support chat from within your signed-in account. This is the quickest route for account-specific privacy questions or correction requests.

  • Email Support

    Send a written privacy request to our support email address shown on the Contact page. Include your registered mobile number or email so we can match it to your account record.

  • Help Centre

    The Help Centre on this site publishes answers to common account and data questions. Check there first; if your question is not covered, use chat or email to reach the team directly.

DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

Keeping your account data accurate and secure is an operational responsibility we take seriously. Below are the four areas where our data-handling practice is most relevant to your account — from cookies to how long records are kept.

  • Cookies and Session Data

    We use session cookies to keep you logged in and to remember your device type. No third-party advertising cookies are placed on this site. You can clear cookies through your browser settings, though doing so will end your current session.

  • Account Security

    Your account is protected by the login credentials you set at registration. We do not ask for your bKash PIN or Rocket PIN by email or chat — if anyone does, it is not us. Report suspicious contact through the support chat immediately.

  • Data Retention Period

    Active account data is held for the duration of your account. After closure, we retain the minimum records required by applicable financial obligations, then delete everything else. We do not keep data longer than necessary.

  • Requesting Changes

    To change, correct or delete any data we hold, contact support using the routes in the section above. State clearly what change you need and include your registered mobile number so we can locate your account.

POLICY FAQ

Common Questions About Your Privacy on 7ii77

These are the questions we hear most often about how we handle account data. If your question is not covered here, reach us through the support chat or email route listed above.

Does 7ii77 share my personal data with other companies?

We share data only with service providers who assist with platform operation — such as payment routing and fraud screening — and only the data they need for that function. We do not sell your data to marketing companies or unrelated third parties.

What happens to my bKash or Rocket transaction details?

When you deposit or withdraw using bKash or Rocket, we record the transaction reference and wallet identifier in your account ledger. We do not store your full wallet credentials or PIN. These records are covered by this privacy policy.

How do I get a copy of the data held on my account?

Contact our support team via the account chat or published email address. Include your registered mobile number or email address so we can locate your record. We will provide a summary of the personal data we hold for your account.

Can I ask 7ii77 to delete my account and data?

Yes. Send a deletion request through support chat or email. We will confirm which records we are required to keep for financial record-keeping obligations and remove the rest within the applicable period after your account is closed.

Does 7ii77 use cookies, and can I turn them off?

We use session cookies to maintain your login and recognise your device. No advertising cookies are placed on this site. You can remove cookies via your browser settings, though this will log you out of your current session.

Who should I contact if I think my data has been mishandled?

Raise your concern through the support chat inside your signed-in account or via the email address on the Contact page. We review every privacy query and respond to the contact method registered on your account. Access to our platform depends on your local law and eligible regions.